Refund Policy

ARVENIQ LLC provides digital products, software applications, SaaS products, subscriptions, and other technology-based digital services. We want customers to feel confident when purchasing our products. This Refund Policy explains when refunds may be requested and how the process works.

Customers may request a refund within fourteen (14) calendar days from the date of an eligible charge. This applies to:

• One-time digital product purchases
• Digital applications
• SaaS subscriptions
• Initial subscription payments
• Subscription renewal payments

Refund requests submitted after the 14-day period may not be eligible for a refund, except where required by applicable law.

Subscriptions may be canceled at any time. Canceling a subscription prevents future recurring charges but does not automatically refund previous payments. If a customer requests a refund within 14 calendar days of an eligible subscription charge, the customer may also request a refund under this policy. Unless a refund is issued, customers may continue to access the service until the end of the current paid billing period.

When a refund is approved, access to the refunded digital product, application, subscription, or service may be terminated immediately. Customers should not continue using a product or service after receiving a refund.

To request a refund, contact contact@arveniqgroup.com. Please include:

• Your full name
• The email address used for the purchase
• The product or subscription purchased
• The transaction or order information, if available

A reason for the refund may be requested to help us improve our products, but providing a reason is not required for an otherwise eligible refund.

Approved refunds are returned to the original payment method used for the purchase. After a refund is issued, it may take approximately 5–10 business days for the funds to appear on the customer's statement, depending on the payment provider, bank, or card issuer.

If a product or subscription was purchased through a third-party platform, marketplace, or app store, the refund may be subject to that platform's refund procedures and policies. Where the third party controls the transaction, customers may need to request the refund directly through that platform.

If you believe you were charged more than once for the same transaction or believe a transaction was made without your authorization, please contact us as soon as possible at contact@arveniqgroup.com. We will review the transaction and assist where appropriate.

ARVENIQ LLC reserves the right to refuse refund requests involving suspected fraud, abuse of this Refund Policy, repeated misuse of refund requests, or other deceptive activity, to the extent permitted by applicable law. This provision does not limit any consumer rights provided by applicable law.

Nothing in this Refund Policy limits any non-waivable rights or remedies available to consumers under applicable federal, state, or local law. If applicable law provides greater refund or cancellation rights than this policy, those legal rights will apply.

ARVENIQ LLC may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

For refund questions or requests: contact@arveniqgroup.com. ARVENIQ LLC, United States.